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ADCO's vision is to deliver telephony products,
solutions and services that leverage your existing
communications infrastructure, thereby enhancing
the effectiveness and productivity of individuals
and enterprises worldwide.
We understand that you're investing in not just
a strategy to achieve business goals but in a
voice processing system. To maximize your return
on investment you need a partner who fully understands
your business objectives and who has the resources
to effectively plan and implement a unique solution
to meet your goals.
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ADCO focuses on "New World Telephony" which
encompasses distributed, standards based, packet switching
infrastructure, which is independent of the call control
and application. This makes it possible to transport
telephony services over an IP, ATM, or Frame Relay packet/cell
infrastructure versus "Old World Telephony"
which is an expensive, proprietary, bandwidth inefficient
and inflexible large box.
ADCO's communication services include the following:
Procurement of the hardware needed
to support your desired telephony applications.
Installation of systems using highly
qualified technicians who are certified with industry
leaders.
Voice Processing systems designed
to accommodate your call traffic and messaging requirements.
IP Telephony integrates telephony
and data infrastructures that continues to drive major
changes in institutions by delivering more information
more pervasively, completely and more cost efficient
than today's multi-network approach.
Interactive Voice Response (IVR) gives
a voice to your database and provides your callers the
information they need, while generating sales and providing
service 24 hour a day. Through The ADCO Corporation
engineered solutions we help you collect and communicate
information to and from your customers.
Call Accounting enables a business
to store call records from phone extensions and assign
costs to calls, create ad-hoc reports to manipulate
call data, charge back call expenses to clients or departments,
detect toll fraud, or just maintain call records.
Call Center Solutions empower your
help desk or customer service center staff with screen
pops, call capture, IVR and other computer-integrated
services.
Unified Messaging through the integration
of hardware and software solutions to streamline voice,
fax and e-mail to your employees' desktops.
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